1. Force-close the app and any apps running in the background:
1. Double-click the Home button.
2. Swipe left or right to view running apps.
3. Swipe up to close an app.
3. Update the app:
1. Tap the App Store icon on your device.
2. Select Updates at the bottom of the screen.
5. Check your Internet connection:
Ensure that you are connected to the Internet and have a steady Wi-Fi connection or strong Network signal.